Wholesale Application
Approval is needed before becoming a State of Eden stockist. Application for wholesale is made on our website under our Wholesale section. We request a number of details including website, social media accounts and physical (if applicable) store details. This allows us to determine the proximity of your store to other stockists in the area as well as brand alignment. Product exclusivity will be evaluated case by case and a number of factors will be considered.
Wholesale Ordering
All ordering of State of Eden prints and stationery is made on our website. You must be logged in to view and order as a wholesale customer. Your wholesale login and password is requested at the time of your application and will be activated if your wholesale application is approved. You will be notified by email of State of Eden’s receipt of your application. Once your application has been reviewed you will be advised by email of your application’s assessment. SoE retains the right to withdraw your wholesale application at any time.
Wholesale Minimum Order
Print (with or without stationery items) first order minimum is $200. Reorder minimum is $120
Stationery first order minimum is $60. Reorder minimum is $30.
Minimum orders are set at wholesale prices and exclude GST. Freight charges, if applicable, are not included in the above minimums.
Payment
All State of Eden wholesale orders must be pre-paid via credit card or bank transfer. Payment via credit card will incur an additional 1.5% fee. No orders will be posted until full payment is received.
Prices
Prices shown on our website are shown in AUD and are exclusive of GST. State of Eden is currently not registered for GST.
We reserve the right to change these prices at any time. Our prints and stationery items come with a RRP and goods must not be priced under this amount.
International wholesale customers are responsible for sales, good and services, customs, excise or similar taxes or charges imposed by the government in your country or state. State of Eden is not able to provide you with the type or amount of taxes payable. For this information please contact your local customs office.
Dispatch Times
Stationery and unframed open edition prints: 5 business days*
Limited Edition Prints: 10 business days*
Framed Open Edition Prints: 15 business days*
Framed Limited Edition Prints: 20 business days*
- Please note there may be certain times of year that SoE are not able to commit to the above dispatch times. Wholesales customers will be advised ASAP on any delays.
We will always endeavour to deliver goods as soon as possible and will try to improve on the above lead times where possible. If you require an order urgently or by a certain date please contact us via email (wholesale.trade@stateofeden.com.au) prior to placing your order.
Shipment
We offer flat rate shipping on all print, stationery and framed artworks for domestic orders.
DOMESTIC
Stationery Orders (standard post):
$60 – $100 – $5 flat rate fee
$100+ – FREE SHIPPING
Unframed Prints and Stationery Orders (registered post*):
$200 – $300 – $10 flat rate fee
$300+ – FREE SHIPPING
Framed Prints (registered post*):
Flat rate fee – $20
*Shipments are made via Australia Post and must be signed for.
INTERNATIONAL
International print (unframed) and stationery orders.
Competitive freight charges will be calculated after order has been placed. A separate invoice will be raised for freight fees. This invoice needs to be paid before goods can be shipped. Shipments are made via DHL or postal service and must be signed for. For freight quotes before placing an order please contact us via email (trade@stateofeden.com.au). Please note SoE are NOT able to ship framed artworks for International wholesale orders.
Order Cancellation & Amendment
For any cancellation or to make a change to your wholesale order please contact us within 24 hours of order placementvia email (wholesale.trade@stateofeden.com.au). While it may not be always possible to cancel or amend orders we will try our best to accommodate any changes required. Orders for Limited Edition prints or Framed Prints can not be cancelled or amended once an order has been placed. We are not able to process changes or cancellations to any order once that order has been shipped.
Damaged or Incorrect Items
On receiving your order, any issues with items must be made to State of Eden via email (wholesale.trade@stateofeden.com.au) within 72 hours of receipt. Please do not return goods before contacting us. If return of items is required any additional shipping costs incurred will be reimbursed. Please obtain a receipt of expenses for our records. Please note SoE has the right to inspect the faults claim before proceed with the refund or exchange or reimbursing any freight costs incurred.
Store Approval and Store Sales
You are only approved to sell under the store (physical and/or online) on your wholesale application. Approval for any additional stores, including markets, and online stores or platforms, require a separate wholesale application before being approved to stock/sell State of Eden product. Notice of any online or physical store ‘sales’ above a 30% discount must be given to State of Eden 5 days prior to the scheduled ‘sale’. While we will always be flexible and collaborative on store sales and promotions, we hold the right to not participate. Any breech of the above terms may result in review of future business. SoE reserves the has the right to close a wholesale account at anytime.
Copyright
All of the content on our website including the photographs, text and graphics are owned by State of Eden and (in some cases) third parties and is subject to copyright. Any use of imagery, branding or copy for commercial or promotional use requires prior approval via email (wholesale.trade@stateofeden.com.au). Please note SoE will provide marketing material for promotion and collaboration purposes upon request. SoE will promote stockists via our website and social media channels if appropriate content is provided to us.
Privacy Policy
Any personal information that you provide to us including your name, address, telephone number and email address will be treated confidentially and will not be released, sold or rented to any entities or individuals outside of State of Eden. We do however reserve the right to list your store’s contact details in listed stockists on our website or to provide these details to a potential customer upon request. We do not collect or record any credit card details you may provide when purchasing wholesale products on our website. Your credit card details are securely passed to and processed by our PCI compliant Payment Processors (Paypal and Square). If you have any concerns or enquiries regarding the privacy of your data, please read our Privacy Policy here or email us at wholesale.trade@stateofeden.com.au.