Thank you for visiting the State of Eden website. Throughout the site, the terms “we”, “us” and “our” refer to State of Eden. State of Eden offers this website, including all the information, tools and services available on this site to you conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, and/ or contributors of content.
Please read these Terms of Service carefully before accessing, using or purchasing from our website. By accessing or using any part of the site and by purchasing from this site you agree to be bound by our Terms of Service. If you do not agree to abide by our Terms of Service, please do not use this website. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. You can review the most current version of the Terms of Service at any time on this page. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Prices for our products are subject to change without notice.
Payment is only accepted online via credit card (Visa, MasterCard and American Express), PayPal and Afterpay. Payment will be processed on receipt of your order.
All item amounts are stated in Australian dollars. All purchase prices include Australian GST (where applicable). Shipping will be separately shown on our cart and checkout pages.
When purchasing from our website you agree to pay the item price specified at the time that the item is purchased.
If you are purchasing from a country other than Australia, you or the addressee are responsible for sales, good and services, customs, excise or similar taxes or charges imposed by the government in yours or the addressees country or state. State of Eden is not able to provide you with the type of additional charges or amount payable on your shipment upon arrival in its country of destination. You must contact the applicable local government agency within the country or state that the item is being shipped to for this information.
Orders will always be dispatched as quickly as possible but please use the below as a guide:
Stationery Items: 1-2 business days
Open Edition Prints: 2-3 business days
Limited Edition Prints: 5-7 business days (these items are printed to order)
If these is any delay to your order being dispatched we will notify you by email ASAP.
We use a mix of standard and registered mail through Australia Post and DHL express courier mail for international orders over AU$160.
Standard mail is used for all stationery items. Standard mail is untracked.
For domestic orders of print artworks (and orders that combine print artworks and stationery) registered mail is used, this service is trackable and will require signature on delivery. For international orders over AU$160, DHL express courier mail is used, this service is trackable and requires signature upon delivery. For all domestic print artworks items and international orders over AU$160 please ensure you or someone you trust will be available to sign for your package. We are not able to deliver orders that fit this criteria with an authority to leave.
Please note all delivery estimates are just that, estimates. If you require your package sooner please email us or add a note with your order and we will work with you to get your package to you asap (please note express delivery may incur charges).
Standard Mail – used for all Stationery purchases. Untracked.
Australia: 2-6 business days (depending on location)
New Zealand / Japan: 7 business days
United States: 6-8 business days
England / Europe: 8 – 10 business days
Rest of the world: 10 – 15 business days
Registered Mail – Used for all Print Artworks or a combination of Print Artworks and Stationery. Tracked, will require signature on delivery for all domestic orders.
Australia: 3-4 business days (depending on location)
New Zealand: 5 business days
United States: 5-7 business days
Japan / China: 7-9 business days
England / Europe: 6 – 9 business days
Rest of the world: 8 – 13 business days
DHL Express International – Used for all international orders of Print Artworks or a combination of Print Artworks and Stationery over AU$160. Tracked, will require signature on delivery.
2 – 4 business days
Returns & Exchanges
We have endeavored to provide you with detailed product listings and accurate descriptions and visuals of all our artwork and stationery items but we do understand that sometimes circumstances change. We are able to offer returns or exchanges on open edition prints and stationary items if an item is returned in it’s original packaging and undamaged within 14 days of the date you receive the item. Please note, however, that returns and exchanges are offered at our discretion on a case by case basis. State of Eden is not responsible for any additional shipping charges that may be incurred in the return or exchange process. There is no returns or exchanges possible on limited edition prints, sale items or gift cards.
Order Cancellations & Amendments
For any cancellation or change to your shipment please contact us within 24 hours of order placement at email@example.com or via our contact page. While it may not be always possible to cancel or amend orders we will try our best to accommodate any changes required. It is not possible to cancel or amend an order for a limited edition print, sale item or gift card once the order has been placed. Once an order for any item has been shipped we are not able to cancel or make amendments to your order. At our discretion a refund on an order may be provided on an item if it is returned undamaged within 14 days of the date you receive the item.
We take extra care to ensure your print or stationery will arrive safely but sometimes things do go wrong in the shipping process. If your item arrives damaged, please contact us within 24 hours of your item being delivered with a photo of the damage on the print or card visible and the packaging (if applicable). For all stocked items (Open Edition prints and stationery items) we will send a replacement item asap or provide a refund. For Limited Edition prints we will request that the damaged item and its certificate of authentication be shipped back to us. Once received, we will replace the Limited Edition print asap. Any additional shipping costs incurred with damaged Limited Edition prints will be covered by State of Eden.
Artwork Copyright and Reproduction
Your purchase of an open edition print, a limited edition print, original artwork or other products from State of Eden is a purchase of the physical item only. Ownership of copyright to the artwork or of any rights protected by copyright remain exclusively with State of Eden. Any infringement on these rights, including but not limited to: the reproduction, the adaptation or the public display of a State of Eden artwork for business or personal gain will be subject to the copyright laws of Australia.
The content of the pages of this website is for your general information and personal use only. It is subject to change without notice.
All product imagery, brand and product text and logos (‘State of Eden’ and ‘SoE’) are owned by State of Eden. In some instances, imagery may be copyrighted by a third party. State of Eden allows you to view our website and electronically copy and/or print hard copies of imagery or product information for personal, and private use only. Any content contained on this website is not to be publically reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for commercial or non commercial purposes without prior written agreement from State of Eden.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia. If utilising this website from outside Australia you are responsible in adhering to the laws in the country where you access the website.
Third Party Links
State of Eden’s website may contain links directing you to third-party websites that are not affiliated with us. We do not sanction or have any liability and/or responsibility for the accuracy of information and content of any third-party materials or websites, or for any other materials, products, or services of third-parties.
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org or via our Contact Page here.